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Nullu Privacy Policy

Your privacy matters. We handle your data with care!

1. Information We Collect

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We may collect the following types of information:

  • Account Information: When you sign up using Apple Login or Direct Login, we collect your account credentials and basic profile information (e.g., username, email, profile picture). We do not store passwords for third-party logins.
  • User-Generated Content: Messages you send on the Tribe Page are collected and stored to allow delivery to other users. Only text messages are supported; no voice or multimedia is stored.
  • Transactional Information: Purchases made on the Buy Page via third-party payment providers (Stripe, Cashfree, UPI) may require payment details. Nullu does not collect or store sensitive payment information, including card numbers, CVV, or UPI PIN.
  • Device & Usage Information: Device type, operating system, app version, usage statistics, and crash reports may be collected to improve the app.
  • Permissions and Access:
    • Location: To autofill the address on the Address page and for quick delivery
    • ATT (App Tracking Transparency): To allow tracking for personalized experiences and analytics
    • Microphone: Required for recording delivery instructions
    • Gallery / Photos: To allow users to upload images for profile
    • Camera: To capture images for profile
    • Notifications: To send important updates, alerts, or promotional messages

Note: All permissions are optional where possible, and you can revoke them anytime from your device settings.

2. How We Use Your Information

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  • Create and manage your account
  • Enable messaging between users
  • Process purchases securely via third-party payment gateways
  • Provide app features and functionality (including permission-based features)
  • Detect and prevent fraud or abuse
  • Improve app performance and content
  • Send notifications and relevant alerts

3. Third-Party Libraries and Services

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  • Alamofire – Networking and API requests
  • SDWebImage – Image caching and loading
  • Cashfree, Stripe, UPI – Secure payment processing
  • Firebase – Analytics, crash reporting, and push notifications
  • Meta (Facebook) – Analytics and advertising tools

We do not provide these third parties with sensitive payment information, microphone access, or personal gallery content beyond what is needed for their specific functions.

4. Sharing Your Information

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We do not sell your data to third parties. We may share information in the following cases:

  • With third-party payment providers to complete transactions
  • With service providers that support our app operations (e.g., analytics, cloud storage)
  • When required by law or to protect our rights and safety

We do not access your sensitive payment information, camera, microphone, or personal media content beyond the scope of the app functionality.

5. User Controls & Rights

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  • Report and Block Users: You can report or block users who misbehave on the Tribe Page
  • Account Deletion: Users can request account deletion from settings. Deletion is processed within 24 hours
  • Permissions: You can enable or disable location, camera, microphone, gallery, and notifications at any time in your device settings
  • Access & Update: You may update your profile information anytime through your account settings

6. Data Retention

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  • We retain account information and messages only as long as necessary to provide services
  • Certain information may be retained for legal, regulatory, or legitimate business purposes even after account deletion

7. Security of Information

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  • We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction
  • However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security

8. Children’s Privacy

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Nullu is not intended for children under 15 years. We do not knowingly collect personal information from children under the age of 15. If we discover that a child has provided personal information, we will delete it promptly.

9. Links to Other Apps or Websites

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The app may contain links to other apps or websites not operated by Nullu. We are not responsible for their privacy practices.

10. Changes to Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted within the app. Continued use of Nullu after updates constitutes acceptance of the new Privacy Policy.

11. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

Email: anks8222@gmail.com

App Name: Nullu